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Novacshealth
Date
Jun 2025
Client Name
Nova Community Services LLC.
Role
Product Design & Front-End
Stack
Astro
Tailwind CSS
AI virtual assistant (Claude agent)
Figma (UI & prototyping)
Overview
Nova Community Services is a behavioral and mental health clinic for children, youth and families in Florida. The brief: a fast, warm, trustworthy website that turns a stressed first-time visitor into a booked appointment, taking the friction out of that first contact.
The challenge
Families reaching out to a mental-health clinic are often anxious and unsure where to begin. They need clear answers, services, insurance, what to expect, and an easy way to get in touch without waiting on a phone line. The experience had to feel calm and human while doing real work underneath.
The approach
A single-page site built with Astro for speed and fluid navigation, a soft green palette with generous spacing to feel reassuring, and, at its heart, an AI assistant that answers questions and books appointments in plain conversation, in English and Spanish.
An interactive AI assistant
An interactive assistant, wired to a Claude agent, answers in natural language (English or Spanish), screens insurance and books a discovery call step by step, a real first point of contact, available around the clock.
Bilingual by design, not by plugin
The bilingual switch runs on Astro's native i18n routing: each language on its own localized URL (/ and /es), pre-rendered per locale with the correct lang and hreflang tags, and a context-aware toggle that keeps you on the same page.
Real-time booking, wired to Cal.com
Scheduling is connected directly to Cal.com, the booking platform the clinic runs on. Instead of a contact form that lands in an inbox, visitors see the clinic's live availability and confirm a Discovery Call on the spot, synced straight to the team's calendar with reminders and a video link included. It removes phone tag and double-bookings, and it is the same engine the AI assistant taps into when it books an appointment for you.
Answers before they ask
A focused FAQ resolves the most common concerns, appointments, Spanish-language care, insurance, autism and ABA therapy, so visitors rarely have to leave the page to feel confident reaching out.
